| New Subscriptions | $ 979.02 Economize $ 19.98SRP: $ 999.00 | $ 1,469.02 Economize $ 29.98SRP: $ 1,499.00 | $ 1,665.02 Economize $ 33.98SRP: $ 1,699.00 | $ 2,155.02 Economize $ 43.98SRP: $ 2,199.00 |
| Subscription Renewals | $ 489.02 Economize $ 9.98SRP: $ 499.00 | $ 734.02 Economize $ 14.98SRP: $ 749.00 | $ 832.02 Economize $ 16.98SRP: $ 849.00 | $ 1,077.02 Economize $ 21.98SRP: $ 1,099.00 |
| Base Support Plan | Lite | Lite | Priority | Ultimate |
| Online ticketing system | | | | |
| Unlimited bug / feature requests | | | | |
| Community Forum | | | | |
| Phone Assistance | | | | |
| Remote Web Assistance | | | | |
| Issue Escalation | | | | |
| Response Time | 72 Hour | 72 Hour | 24 Hour | 24 Hour |
| Incidents per year | 10 | 10 | Unlimited | Unlimited |
| Pre-recorded on-demand training | | | | |
| Live online instructor-led training | | | | |
