MadCap Authoring and Management System (AMS) Includes:

• MadCap Flare
• MadCap Capture
• MadCap Mimic
• MadCap Central - 1 Author Seat, 2 SME Seats
• Cloud Storage - 30 GB
• MadCap Lingo
• MadCap Connect for Salesforce
• MadCap Connect for Zendesk
• MadCap Connect for ServiceNow

Authoring & Publishing

• Reduce Costs - Replace expensive legacy CMS software systems that require third-party plugins and other non-integrated applications.
• Enhance User Experience - Modern responsive design combined with rich multimedia provides an interactive web and mobile experience with easy-to-navigate content.
• Improve Brand Alignment - Improve brand alignment across all content channels with powerful CSS and style controls.
• Bring Your Content to Life with Rich Multimedia - Don’t just single-source your content - single-source images and video to save valuable time and resources.
• Add Powerful Search to Your Content - Give end users easy access to find the information they need.
• Streamline Content Delivery - Streamline the process of creating and delivering documentation through content reuse and single-source, multi-channel publishing, using an advanced XML-based editor.
• Publish Professional Content with Ease - Built-in project templates make it easy to create professionally designed print brochures, online Help, knowledge bases, support sites, eBooks, and more without the need for any additional CSS development or creative resources.
• View Project Analysis and Reports to Improve Content - Scan projects to find and fix critical issues, get suggestions, and generate custom reports based on information contained in your projects.
• Single-source Your Content and Publish to Sales Support - Publish and share your content directly to your sales support teams (Salesforce) using the same single-source for your documentation.

Cloud-based Editing, Hosting, Project & Content Management

• Manage Projects in the Cloud - Access and share content across projects and users to simplify content management and development.
• Simplify Your Hosting and Reduce IT Resource Dependency - Host and publish your content securely online without getting IT resources involved.
• Gain Greater Insight into Project Status and Health - Find critical issues, such as broken links, or get general statistics such as word and image count, with reports.
• Improve Collaboration - Easily edit and contribute content with a cloud-based contribution and review process.
• Eliminate Non-Integrated Project Management Tools - Eliminate spreadsheets and other non-integrated project management applications by tracking and managing your projects with the MadCap AMS.
• Schedule and Automate Publishing Tasks - Schedule and manage builds to publish content whenever you need it.

Subject Matter Contribution & Review

• Streamline Your Content Contribution and Review - Allow anyone in your organization to contribute and review content, using a powerful cloud-based editing (no software installation required) review workflow.
• Easy-to-Use Interface for Subject Matter Experts - Reviewers only see content relevant to them during the review workflow, making the review process easy and efficient.
• Save Time with Concurrent Multi-user Authoring and Review - Multiple subject matter experts (SMEs), authors and users can contribute, make changes and add comments to the same content (topic or snippet) simultaneously.
• Facilitate Collaboration with a Seamless Review Workflow - A seamless workflow makes it easy for SMEs to add and edit content, and efficient for authors to accept, reject, reorganize and reformat content.

Translation

• Author Content for a Global Audience - Deliver documentation to your global audience with support for multi-language authoring, translation and publishing.
• Reduce Costs and Speed the Translation of Your Content - Leverage Termbases, Translation Memories, Terminology Management and other advanced features to reduce costs and streamline your translation workflow.
• Reduce Errors and Package All Content for Translation - Easily package all of your content - topics, snippets, variables, image captions and more - for translation in one easy step.
• Create and Manage Content for Any Language - Supported languages include Unicode language characters, double-byte Asian languages and Eastern European languages, as well as bi-directional language authoring and publishing including Hebrew, Arabic and Persian.
• Gain Greater Insight into Translation Project Status and Health - Find errors such as formatting inaccuracies, repeated segments, or termbase errors, with quality assurance reports.
• Get Suggestions with Machine Translation Integration - Generate translation suggestions from web-based translation providers, including Google Translate, Microsoft® Bing Translator, and MyMemoryTranslated.net.

Publishing & Output Analytics

• From a single source, publish content to multiple formats including responsive HTML5 for web, mobile, and desktop, as well as high-end print. Analytics on your published output provides valuable insight to user behavior.