MadCap Analyzer Licensing

Perpetual User License: License is per named user and is perpetual.

Subscription User License: You are licensed to use the software for the subscription period only. The subscription period begins on the day of purchase. Bronze Maintenance is included in Subscription Licenses.

Floating License: License is per floating user and is perpetual. Can be installed on a network server and accessed remotely by users.

Floating Enterprise License: License is per floating user and is perpetual. Can be installed and activated on any number of servers accessed remotely by users. Each product only needs to be installed and activated a single time

All Maintenance: For each purchase transaction, all maintenance must be purchased at the same level for a given product.  For example, you cannot purchase 10 Flare licenses and purchase 1 with Platinum and 9 with Bronze level support. 

Bronze Maintenance

  • Product Upgrade and Upgrades during the maintenance period
  • Unlimited Email Support
  • Knowledge Base Access
  • Forum Access


Platinum Maintenance

  • Product Upgrade and Upgrades during the maintenance period
  • Unlimited Email Support
  • Knowledge Base Access
  • Forum Access
  • Priority Telephone Support (Unlimited Inquires)
  • Priority Email Support
  • Extended Support Hours
  • Senior Engineer Support Team
  • Project Analysis & Advice