Sobre o MadCap Connect

Publique conteúdo MadCap Flare.

MadCap Connect allows authors publish MadCap Flare content to Salesforce Knowledge, Zendesk Help Center and ServiceNow knowledge bases. Update your content from Flare and let the plugin do the work of automatically publishing and preserving your content and styles.

MadCap Connect for Salesforce®

  • Publish content directly into Salesforce Knowledge - With MadCap Connect for Salesforce, authors can take the content in Flare and publish it directly to Salesforce Knowledge. You have the option to publish Clean XHTML output directly to Salesforce Knowledge as Articles.
  • Reduce time spent on authoring - For authors looking to add their content to Salesforce Knowledge, the lack of a robust single-source, multi-channel authoring platform in Salesforce makes it challenging to create or import structured content. With MadCap Connect for Salesforce, authors can save hours of work manually copying and pasting content from Flare into Salesforce.
  • Control the look and feel of content - No need to manually reformat content in Salesforce every time a change is made. Update your content from Flare and let the plugin do the work of importing and maintaining your style for you.

MadCap Connect for Zendesk

  • Publish content directly to Zendesk - With MadCap Connect for Zendesk, authors can take the content in Flare and publish it directly to Zendesk Help Center. You have the option to publish Clean XHTML or skinless HTML5 outputs directly to categories and sections you have created in Zendesk.
  • Reduce time spent on authoring - For authors looking to add their content to Zendesk, the lack of a robust single-source, multi-channel authoring platform in Zendesk makes it challenging to create, import, or reuse structured content. With MadCap Connect for Zendesk, authors can save hours of work manually copying and pasting content from Flare into Zendesk.
  • Control the look and feel of content - No need to manually reformat content in Zendesk every time a change is made. Update your content from Flare and let the plugin do the work of automatically publishing and preserving your HTML5 elements for you such as drop down text and other dynamic links. Inclusion and exclusion of conditional tags, and variable overrides are supported as well.

MadCap Connect for ServiceNow®

  • Publish content directly to ServiceNow - With MadCap Connect for ServiceNow, authors can now take the content in Flare and publish it directly to ServiceNow knowledge bases. You have the option to publish Clean XHTML directly to KBs you have created in ServiceNow.
  • Reduce time spent on authoring - For authors looking to add their content to ServiceNow, the lack of a robust single-source, multi-channel authoring platform in ServiceNow makes it challenging to create,import, or reuse structured content. With MadCap Connect for ServiceNow, authors can save hours of work manually copying and pasting content from Flare into ServiceNow.
  • Control the look and feel of content - No need to manually reformat content in ServiceNow every time a change is made. Update your content from Flare and let the plugin do the work of automatically publishing and preserving your content and styles. Inclusion and exclusion of conditional tags, and variable overrides are supported aswell.