On-Going Licensing and Support Subscription is valid for 12 months and can be renewed annually. It includes the following benefits:
- Ability to request license adjustments (move the software from one computer to another, or license where the computer identity has changed)*
- Priority technical support (both email and telephone)
- Access to software downloads including updates and upgrades
*If you are re-licensing and the computer is identical, then “license authentication server” will re-license without the need for you to request a license adjustment. A license adjustment request is required when the software is being moved from one computer to another computer or computer identity has changed.