| New Subscription License | $ 734.02 Sparen Sie $ 14.98SRP: $ 749.00 | $ 1,126.02 Sparen Sie $ 22.98SRP: $ 1,149.00 | $ 1,273.02 Sparen Sie $ 25.98SRP: $ 1,299.00 | $ 1,616.02 Sparen Sie $ 32.98SRP: $ 1,649.00 |
| Subscription License Renewal | $ 734.02 Sparen Sie $ 14.98SRP: $ 749.00 | $ 1,126.02 Sparen Sie $ 22.98SRP: $ 1,149.00 | $ 1,273.02 Sparen Sie $ 25.98SRP: $ 1,299.00 | $ 1,616.02 Sparen Sie $ 32.98SRP: $ 1,649.00 |
| Base Support Plan | Lite | Lite | Priority | Ultimate |
| Guaranteed response time | 72 hours | 72 hours | 24 hours | 24 hours |
| Incidents | 10 incidents | 10 incidents | Unlimited | Unlimited |
| Access to online support system | | | | |
| Access to community forums | | | | |
| Access to online knowledge | | | | |
| Bug reports and feature requests | Unlimited | Unlimited | Unlimited | Unlimited |
| Phone support | | | | |
| Remote web assistance | | | | |
| Ticket pre-screening | | | | |
| Issue escalation | | | | |
| Access to on-demand videos | | | | |
