Informazioni sulla licenza Highcharts Suite

Se hai bisogno di discutere in merito ai requisiti di licenza per Highcharts Suite, contatta i nostri specialisti di licenza Highsoft.

Siamo in grado di fornire qualsiasi licenza di Highcharts Suite, tra cui le licenze annuali o permanenti, le licenze OEM e i rinnovi Advantage.

One software license is required per developer. Any and all developers working with the software will need a license.

Highcharts has several license options:
(Examples of what license you may require are available after the descriptions below).

Internal License
The Internal License includes the right to use Highcharts for a solution or application which is used for internal purposes only on your private websites (including subdomains and intranet sites) and it is hosted on servers owned or controlled by the Licensee. You can use the Internal License if your application is not available to your customers/external users or as a public website. If you need to display data outside of your company on a publicly available web site, you will need a SaaS or SaaS+ License.

Additional Information
An Internal License authorizes the Licensee to use the Licensed Software for internal purposes only and extends to Licensee's employees and contractors, but not to its clients or other Third Parties. An Internal License does not include any right for Licensee to use the Licensed Software in a SaaS Application, Web Application or a Licensee Product, nor does it authorize Licensee to perform Customer Installations.

SaaS License
In addition to everything included in the Internal License, the SaaS License includes the right to use Highcharts in only 1 SaaS or 1 Web application for generation of static and dynamic content on a publicly available web site.

Purchasing multiple Developer SaaS Licenses does not increase the number of applications licensed, just the number of developer seats for the One SaaS or Web application.
The SaaS License is assigned to a single application, you need to inform Highsoft of the name of your application before you can deploy your application.

Self Hosted
The SaaS and SaaS+ Licenses are for applications running on web server(s) hosted by you, and which can be distributed as a SaaS, web application, desktop application or mobile application. For customer installation where you need to distribute your product to your customers hosted servers you will need an OEM License.

Annual or Perpetual License
The Internal License, SaaS License and SaaS+ Licenses are available as either an Annual License or Perpetual License.

  • The Annual License offers an annual subscription and permits use of all releases and technical support for 1 year. To continue to use the software you need to renew your license each year.
  • The Perpetual License offers current releases of the library for a one-time fee. Highcharts Advantage (all new releases and technical support) is included for 1 to 5 years depending on the option purchased. Upon expiration, access to new releases and technical support is available by renewing the Highcharts Advantage. If you do not renew then you may continue to use the software at the last release available during the active Advantage period.

OEM License (Only available as Perpetual License)
You need an OEM license when you want to use the Highcharts software in a product that will be further distributed to - and hosted by - your customers. The OEM License is the most flexible license which can be customized to your needs. For pricing please contact us.

Note on Distribution: To comply with license requirements the name of the application(s) you develop need to be reported to Highsoft before they can be distributed.

Examples:

  • For internal projects and private websites for use within your own organization, where the content shall not generate individually tailored content adapted to any user's personal data or choices. i.e. the same content is displayed to all users with no user interaction with the charts:
    • Purchase an Internal License for each developer.
  • For applications running on web server(s) hosted by you, and which can be distributed as a SaaS, web application, desktop application or mobile application:
    • Purchase an Annual or Perpetual SaaS License for each developer and each application you need to distribute.
    • 1 Developer, deploying 2 applications you will need 2 SaaS Licenses.
    • 2 Developers, deploying 1 application you will need 1 SaaS License and 1 Additional Developer SaaS License.
    • Deploying more than 5 applications - Contact us for a quote.
  • For applications running on web server(s) hosted by your customer(s):
    • Deploying any number of applications - Contact us for a quote for an OEM License.

Highcharts Advantage
All new licenses come with Highcharts Advantage. As long as you have an active Highcharts Advantage, you are entitled to all minor and major releases, in addition to access Highsoft's premium support offerings. For information about Advantage + please Contact us.

  Free Advantage Advantage +
Overview Receive help from the Highsoft developer community on GitHub, StackOverflow and Highcharts' Forums. Includes access to all new releases, emergency hot fixes, chat support. Double the support hours, faster response times and a dedicated support engineer.
Support hours per seat 1 hour 10 hours 20 hours
All new releases      
Access to 1st line support      
Guaranteed initial response time   36 hours 17 hours
Access to 2nd line support by core developers      
Chat support      
Video Call Support      
Emergency hotfixes      
Guiding and advice on implementation      
Dedicated Support Engineer      

** Chat support is not offered for the Highcharts .NET, Highstock .NET, Highcharts iOS and Highcharts Android, or Highcharts Mobile Wrapper Licenses.

Important Note: As of version 10, the "Developer License" has been discontinued from Highsoft's product offering, in order to renew your Highcharts Advantage, please notify our sales teams to identify the applicable new license type that best meets your needs. Contact us for a quote to renew your Highcharts Advantage.

SaaS+ License
This type of license is no longer available. If you already own a SaaS+ License and need to renew your Advantage Subscription or Annual License please contact us to discuss your options.
The SaaS+ License included the right to use Highcharts in up to 5 SaaS or Web applications only (either as 5 SaaS applications or 5 Web applications or a combination of both so long as the total number of applications does not exceed 5), in addition to everything included in the Internal License.

The SaaS+ License could be assigned to up to 5 named applications, you had to inform Highsoft of the name(s) of your application before you could deploy your application.

Domande frequenti

La licenza è permanente (perpetua) o temporanea (di durata limitata)?

Highcharts Suite le licenze possono essere permanenti o annuali. Le licenze permanenti offrono le versioni correnti della libreria a un costo una tantum. Le licenze annuali offrono un abbonamento annuale e consentono l'utilizzo di tutte le versioni e del supporto tecnico per un anno.

Posso aggiornare/effettuare il downgrade della mia licenza?

L'abbonamento Advantage ti consente di accedere a nuovi aggiornamenti minori e maggiori. Alla scadenza del tuo abbonamento Advantage, puoi acquistare un rinnovo per estenderlo.

Non puoi effettuare il downgrade della tua licenza, tuttavia una licenza ti dà diritto a scaricare e a utilizzare qualsiasi versione precedente del prodotto corrispondente senza alcun costo aggiuntivo.

Qual è la differenza tra una licenza annuale o permanente e una licenza OEM?

La licenza annuale o permanente consente al licenziatario di utilizzare il software su un progetto Web ospitato sul server del licenziatario o sui server di cui sta pagando l'utilizzo.

La licenza OEM consente al licenziatario di distribuire il software ai server degli utenti finali. Contattaci per i prezzi della licenza OEM.

Che tipo di assistenza ricevo?

Tutte le licenze di Highcharts Suite sono dotate di un abbonamento Advantage. Questo include:

  • Assistenza di 10 ore per sviluppatore
  • Tempo di risposta di 24 ore (giorni feriali, CET)
  • Aggiornamenti alle versioni secondarie/principali
  • Correzioni rapide di emergenza
  • Consigli sull'implementazione di Highcharts
  • Assistenza via chat

Al termine del periodo di abbonamento Advantage, puoi continuare a utilizzare la versione con licenza del software, ma avrai l'accesso soltanto a:

  • Assistenza di prima linea
  • Forum di Highcharts
  • Tempo di risposta di 36 ore (giorni feriali, CET)

Sono disponibili rinnovi di Advantage.

Che cosa succede al termine del mio periodo di abbonamento Advantage?

Puoi scegliere di acquistare un rinnovo dell'abbonamento Advantage o continuare a utilizzare la versione attuale del prodotto con il livello di supporto standard.

Per Highcharts Suite è necessaria l'attivazione online/offline?

Al software non è associato alcun codice di licenza obbligatorio e non è necessaria alcuna attivazione. La licenza è esclusivamente un documento legale e si compone di due parti: Termini e condizioni e Dichiarazione di licenza.

Posso acquistare una versione precedente del prodotto?

Highsoft non offre direttamente versioni precedenti in vendita. Tuttavia, l'acquisto di una nuova licenza ti dà diritto a scaricare e a utilizzare qualsiasi versione precedente del prodotto corrispondente senza alcun costo aggiuntivo.

Una licenza può essere trasferita da uno sviluppatore a un altro?

Le licenze annuali e permanenti non sono personali e si applicano al numero di postazioni, non a quello degli individui. Ti serve una licenza per ogni sviluppatore che lavorerà con il software. Se hai più di cinque sviluppatori, contattaci per conoscere i prezzi.