MadCap Pulse improves Profiles

MadCap Pulse is a documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation. It lets you connect, collaborate and share knowledge with authors, employees and customers. With advanced socially-enabled features, authors can maximize the value of social networking, not only to enhance the quality of the documentation, but to improve engagement with customers, build communities and foster the sharing of information.

Updates in V4

• Moderating Posts - New Pulse communities will initially be set for moderation. If you have a community that does not have this option set, you can select it in the Pulse dashboard. Moderators will receive an email notification when there is a new post pending approval. You can then click the link to that topic and accept or reject the post.
• Subscribing to Communities - Previously, you could subscribe only to single topics in Pulse-enabled output. Now you can subscribe to all topics in a community by clicking a single button.
• Published URL - You can assign a URL path to a community from a Flare target. All you need to do is enter the URL to the main landing page of your Flare output.
• Files App Allows File Sharing -The Files App has been enhanced to work like a file sharing service within Pulse.
• Profile Enhancements - Enhancements have been made to profiles in Pulse. This includes the addition of skills, expertise, education elements, new email notification options and the ability to adjust profile settings.

About MadCap Software

Founded in early 2005, MadCap Software is a trusted resource for authoring and publishing solutions, including multimedia and translation management. Their products are used to create corporate intranets, online Help systems, manuals, video tutorials, knowledge bases, ebooks and user guides. They are based in San Diego, California.