Aspose.PDF Product Family 授權

倘若您需要討論您有關Aspose.PDF Product Family的許可要求,請聯絡我們Aspose方面的許可專家。

我們可以提供任Aspose.PDF Product Family何許可證,包括新訂閱和續訂。

Developer Small Business License
One Developer and One Deployment Location - A Developer Small Business License allows One developer to create an unlimited number of derived works using the product which can be used at only One physical location (distinct address or office building) within your organization (for internal use only). A Developer Small Business License covers One developer and/or One physical location. A license must be purchased for each developer in the development team, or for each physical location the derived works will be used, whichever is the greater. This license is royalty free. It does not support distribution of derived works to third parties, public facing websites/applications, extranets, multi-site intranets or SaaS project usage scenarios.

Developer OEM License
One Developer and Unlimited Deployment Locations - A Developer OEM License allows One developer to create an unlimited number of derived works using the product which can be used at an unlimited number of physical locations (distinct address or office building) within or outside of your organization. A Developer OEM License covers One developer working on derived works which use the product functionality, a SaaS or public facing web project will require this license type. A license must be purchased for each developer in the development team. This license is royalty free. It allows distribution of derived works to third parties, public facing websites/applications, extranets, multi-site intranets or SaaS project usage scenarios.

Site Small Business License
Up to Ten Developers and up to Ten Deployment Locations - A Site Small Business License allows Ten developers to create an unlimited number of derived works using the product which can be used at Ten physical locations (distinct address or office building) within your organization (for internal use only). This license is royalty free. It does not support distribution of derived works to third parties, public facing websites/applications, extranets or SaaS project usage scenarios. It can support multi-site intranet usage subject to the restrictions on developers and physical location numbers.

Site OEM License
Up to Ten Developers and Unlimited Deployment Locations - A Site OEM License allows Ten developers to create an unlimited number of derived works using the product which can be used at an unlimited number of physical locations (distinct address or office building) within or outside of your organization. A Site OEM License covers Ten developers working on derived works which use the product functionality. A SaaS or public facing web project will require this license type. This license is royalty free. It allows distribution of derived works to third parties, public facing websites/applications, extranets, multi-site intranets or SaaS project usage scenarios.

Paid Developer/Business Support (Priority Support)

In addition to the free support service, Developer/Business Support (Priority Support) offers following benefits for 1 year.

  • Access to Aspose's Paid Support Helpdesk with Priority Support status.
  • Developer Support allows you to post up to 3 incidents per year.
  • Business Support allows you to post up to 6 incidents per year.
  • 24 hour guaranteed initial response time during weekdays.
  • Issue escalation to product development teams.
  • Hot-fixes delivered to address your issues.
  • One Developer/Business Support purchase covers all your Aspose products with valid subscriptions.

Paid Enterprise Support

In addition to the free support service, Enterprise Support offers following benefits for 1 year.

  • Access to Aspose's Paid Support Helpdesk system with Enterprise Support status. Post up to 6 incidents per year. Assign multiple accounts access to the Paid Support Helpdesk.
  • Direct email or phone communication with our senior support developers.
  • Custom agreement and administrative documentation assistance by using our automated End User License Agreement (EULA) Wizard.
  • Access to Sponsored Support.
  • 24 hour guaranteed initial response time during weekdays.
  • Issue escalation to product development teams.
  • Hotfixes delivered to address your issues.
  • One Enterprise Support purchase covers all your Aspose products with valid subscriptions.

Paid Support Availability

Developer Support - Developer Support is offered only to customers on a Developer Small Business license type.
For developers on a Developer Small Business license who feel they might need more than 3 issues per year they can opt to select Business Support.

Business Support - Business Support is offered to customers on either Developer license types (Developer Small Business and Developer OEM).

Enterprise Support - Enterprise support is offered to customers on either Site license types (Site Small Business and Site OEM).

Buying support gives you access to the enhanced support option for 1 year.

You can buy Developer/Business/Enterprise Support when renewing a subscription, or when you buy a license. If you are part way through a subscription and wish to buy Developer/Business Support please contact us.

Priority Support Conditions

  • Developer/Business/Enterprise Support guarantees an initial response within 24 hours of an issue being raised during business days. Aspose cannot guarantee a complete resolution in this timescale but you will get an assessment of the issue. Where they can, Aspose provide simple fixes and work-arounds immediately. Issues that demand a fix can take longer. No guarantee can be made to the delivery date of the fix.
  • Access to the Paid Support Helpdesk is limited to the account that the subscription was purchased under and a fixed number of additional accounts based on your paid subscription level.
  • Developer/Business/Enterprise Support is subject to a fair usage policy of the specified number of issues being raised in any 365 day period. (By issue Aspose mean a new Paid Support ticket opened in the Paid Support Helpdesk.) If several unrelated issues are opened in one Paid Support ticket then these are split into separate tickets and each counts towards your usage quota.
  • These conditions are subject to change without notice.
  • Aspose reserves the right to discontinue technical support for all or individual products at any time.
  • Hotfixes and feature requests, if supplied, are only built on the latest version of the product in question. Versions other than the latest version of the software are not supported in this way.

常見問題解答

許可證是長久的(永久的)還是臨時的(有時間限制的)?

所有 Aspose 開發人員和網站許可證都是永久性的,並且不過期。這些許可證還包括一個訂閱,允許您獲取 1 年的產品更新。

我的訂閱到期後會發生什麼情況?

您的訂閱到期後,您仍擁有使用該產品的許可,因此您使用 Aspose 的現有應用程式將繼續運轉。為了下載和使用產品的進一步更新,您必須首先續訂您的訂閱。。

我可以統一(調整一致)現有許可證的期限嗎?

可以 - ComponentSource 可以安排統一您的許可證期限,即使這些許可證最初不是透過我們購買的。請致電我們或給我們發消息,討論您的需求。

我可以升級嗎?

不提供升級許可證,但 Aspose 確實提供到期後續訂,允許續訂過期後的訂閱。這允許您下載和使用最新版本,並允許您獲取 1 年的產品更新。

是否提供原始程式碼?

否。Aspose 產品不提供原始程式碼,但 Aspose 確實提供軟體託管服務。請聯絡我們,討論您的要求。

我能獲得什麼類型的支援?

所有使用者在購買之前或訂閱已過期的情況下都會獲得免費技術支援。此外,還提供三個付費支援計畫:

Developer Support

  • 訪問具有優先支援狀態的 Aspose Paid Support Helpdesk。
  • Developer Support允許您每年最多發佈 3 個事件。
  • 工作日期間24小時保證的初始回應時間。
  • 向產品開發團隊上報問題。
  • 提供熱修復,以解決您的問題。
  • 購買支援可讓您獲取一年的增強型支援選項。
  • 購買一個Developer Support涵蓋您所有有效訂閱的 Aspose 產品。

Business Support
包括Developer Support中的所有內容,以及:

  • 允許您每年最多發佈 6 個事件。

Enterprise Support
包括Business Support中的所有內容,以及:

  • 訪問具有Enterprise Support狀態的 Aspose Paid Support Helpdesk。
  • 將多個戶口存取權限分配給Paid Support Helpdesk。
  • 與高級支援開發人員直接進行電子郵件或電話通信。
  • 使用自動使用者授權合約(EULA)嚮導提供自訂協定和管理文件協助。
  • 獲取有償開發(需額外付費)。