Layer2 Knowledge Management Suite is licensed on a per SharePoint server basis. That means:

• A license is required for every SharePoint server.
• There are no additional user CALs required.
• All web frontend servers (WFE) have to be licensed.
• No license is required for SharePoint infrastructure servers, e.g. for index, SQL or search server.
• Application servers (APP) have to be licensed in case of SharePoint timer jobs are used, e.g. for using the Auto Tagger features.
• The CA server (if any) has to be licensed in many cases, because it's a WFE by default (it renders the CA). In some cases timer jobs are also executed there (depending on configuration).

Software Assurance (SA) includes minor and major updates for one year.

Customer Support

• With purchased product licenses you benefit from free email-based customer support regarding all questions and issues directly related to Layer2 products.
• Layer2 support does not include in-depth assistance with architecture, coding, debugging, or configuring your specific application or server.