New Support Portal (http://support.nevron.com)
Nevron technical support is based on a ticketing system. The new system aims to provide higher level support services, support ticket tracking and a better customer experience. By using the support portal Nevron will ensure that their support services are always competent and directly address your problems. In addition to Nevron’s services, Nevron also provide bug fixes, product enhancements, and on-going minor product upgrades.

Nevron customers will receive 5 free support tickets with their purchase. Subscription customers will receive 10 support tickets and one full year of major version releases.

When submitting a new support ticket, customers will be provided with suggestions which can assist prior to using the ticket.

Additional technical support tickets can be obtained if needed.