Send sophisticated autoresponses to customers and colleagues.
- ThinkAutomation monitors your systems for inbound messages, new data input and status changes.
- Each inbound message is checked against conditional processing rules.
- ThinkAutomation then sends the relevant auto response, via the relevant channel, i.e:
- Support ticket acknowledgement email.
- Feedback email sent after issue resolution.
- Security email sent following suspicious activity.
- Absence confirmation email sent to employee.
- Calendar appointment sent after demo request.
- Form submission kickback email.
- Password reset email.
- Follow-up email sent after support case closed.
- Two-factor authentication processing.
- Case study request sent after positive feedback.
- Timesheet attachment sent after remote work request.
- Milestone emails based on customer data.
- And countless more.
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