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Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: 1 Year Premium Support (Optional) All issues addressed directly by developers Unlimited ticket based priority support Response within 1 business day Issue escalation to product development team Hotfixes / emergency patches in the event of bugs Remote troubleshooting ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: Basic Annual Support: Technical support via email Technical support via live chat Bug fix for latest two major version Premium Annual Support: Technical support via email Technical support via live chat Bug fix for latest two major version Bug fix for unlimited versions Technical support via phone ... Read more
Support: Basic Annual Support: Technical support via email Technical support via live chat Bug fix for latest two major version Premium Annual Support: Technical support via email Technical support via live chat Bug fix for latest two major version Bug fix for unlimited versions Technical support via phone ... Read more
Support: ComponentOne Support is offered in Standard or Platinum levels. Standard Support Includes: Access to hotfix builds ComponentOne Blogs ComponentOne Forums Access to 3 major releases per year Online Support Email Project for Analysis Platinum Support Adds: 24 Hour FastTrack Response (excluding ... Read more
Support: New Support Portal (http://support.nevron.com) Nevron technical support is based on a ticketing system. The new system aims to provide higher level support services, support ticket tracking and a better customer experience. By using the support portal Nevron will ensure that their support services ... Read more