Yes. An active Subscription License is necessary to continue using the product without interruption. Renewal also ensures you remain eligible for product updates and upgrades, as well as developer-provided technical support, with response times ranging from 24 to 72 hours based on the support plan you have, Ultimate, Priority or Lite.

No, since June 1st 2026 new Perpetual Licenses are no longer available, only maintenance renewals for existing customers. A Perpetual License was a one-time purchase granting access to the current product version along with one year of product maintenance (new features and fixes) and technical support. Unlike the Annual Subscription License, Perpetual licenses did not include the benefit of AI features.

Yes. Perpetual License holders can renew their Maintenance and Support Plan to continue receiving product updates and technical support. Renewal does not include Subscription-only benefits, such as AI Productivity Tools and UI customization features. To access these features, you will need to move to a Subscription License.

Early Renewals offer the best value and are available before expiry. Standard Renewals are available for up to 60 days after expiry, and Welcome Back Renewals thereafter.

Yes - ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or send us a message to discuss your needs.

You can upgrade to Telerik DevCraft suites from any of the individual "Telerik UI" or "Kendo UI" products. You can also upgrade from one edition of DevCraft to another (e.g. from "DevCraft UI" to "DevCraft Ultimate").

You can also downgrade - for example from DevCraft Ultimate to DevCraft UI.

Yes - you can add new licenses of the same product(s) or new licenses of different products to your existing Telerik account. You can access previous versions by logging on to your Telerik account.

Telerik does not offer old versions for sale directly. However, purchasing a Subscription License entitles you to download previous versions of the corresponding product for no additional fee.

Yes - The licensed developers can install Telerik controls on as many of their own machines as they need to, including a laptop, home desktop, work desktop, etc.

Yes - Telerik licenses have no deployment limitations - they allow the use of Telerik controls for an unlimited number of applications spanning various servers and domains.

Source code is available for all products in DevCraft, with the exception of Telerik JustMock.

Yes. Upon your purchase of a product license, you become the License Holder and a customer account is created in the Telerik system. You will have access to a special utility in Your Account from which you can assign licensed users (developers or consultants). Each assigned user will receive his/her own credentials to log into the system and will have access to the software and support.

Whenever you decide to re-assign the product license to another user, you can delete the current Licensed User from your Users list and assign a new User. There will not be a physical transfer of the license as everything happens online and is a matter of granting rights regardless of where the user is located.

Telerik offers three levels of support:

• Lite Support
  Includes access to an online ticketing system, community forum, and unlimited bug / feature requests. Response time is 72 hours (Monday - Friday). Maximum 10 incidents per year.
• Priority Support
  Offers all of the above, but with 24 hour response time (Monday - Friday), and unlimited incidents per year.
• Ultimate Support
  Adds phone assistance, remote web assistance, and issue escalation.