I have just started using the Syncfusion controls over the past few weeks, focusing primarily on the web chart controls for ASP.NET. The controls are very easy to work with, robust and powerful, and allow a developer to easily create an excellent graph of any data source. What I have been most impressed with, however, is Syncfusion's customer support. Using their online Direct-Trac system for submitting questions, I have always gotten a response within one business day, and the responses have always been thorough and well explained. The response have also always included a .ZIP file with a code sample put together by the support engineer to illustrate the suggested solution. What an excellent way to provide world-class support to customers! Providing good support to developers who use your components is as important as creating good components, in my opinion, and Syncfusion scores high. In my working with the charts, I came across a situation that suggested an enhancement to the product needed to be made. When I submitted it through Direct-Trac, I recieved a response within one business day, as usual, letting me know they were evaluating it. Just one business day later, I received an update that the issue had been confirmed, logged as a defect, and scheduled for a fix. They even supplied me with an expected ETA for availability of the fixed version! And the fix is expected within two weeks of reporting the issue. I look forward to expanding my knowledge of the Syncfusion controls and I know we have made the right choice for a suite of powerful components to improve our Web and Windows applications for years to come. I'm proud to include Syncfusion's Essential Studio Enterprise Edition in my toolkit!!