Our prices include ComponentSource licensing and installation support, technical support is provided directly by the publisher based on their policies for support and the type of license you purchase. For your convenience, we retain an online backup of any licensing information that we have issued directly or has been provided to us by the publisher. You can request a FREE upgrade to a new version, if it is released within 30 days of your purchase. All sales are made on our standard Terms and Conditions and subject to our Return Policy. Please contact us if you require any licensing option not listed, including volume licensing and older versions of the product.