Fixes

• Cache miss of enum values in Jira import.
• Helpdesk notifications: signed links to attachments.
• Regression: Workflow date condition no longer allows "any date", preventing some scenarios.
• PackageRefactoringMigrateToDataContainers fails: Branch name management is obsolete and can't be enabled.

Fixes

• SLA resolution time is not paused.
• WF Constructor: issue filter completion returns 500.
• It is possible to add VCS integration to Helpdesk project.

Fixes

• YouTrack Cloud: 0 max storage shown on the free plan.

Fixes

• Wrong input and buttons padding in 'Add value' popup.
• Work item description overlaps date.
• Import gets stuck if a `from` or a `to` tickets from the previous import attempt is no longer available.
• Wrong space between action buttons.
• Inconsistent labels for article attachment visibility.

Features

• Mailbox integration - Added an additional Reporter option.
• Mailbox integration: You can now add the page with processed emails.

Fixes

• Auth modules save/cancel buttons gap.
• Incorrect processing of resolution date during jira import.
• Impossible to set a custom logo for YT projects.
• Mentions doesn't work in a Command dialog comment textarea.
• Links representing users on edit project page lead to 404.
• New issue dialog loader looks weird.
• Click on the Cancel button does not delete an article comment draft.
• Wording in mute section for threads created by integrations.
• Impossible to create a Helpdesk project with some language settings.
• Lags when typing Title of the Knowledge Base article.
• Improve error logging in case of configuration constraints.
• The list with the replacement users has infinite scrolling.
• Zendesk integration malfunction - user import thread hangs.
• Tag cannot be set on issue list when context is another tag.
• Confluence import fails if the file contains forbidden character.
• Long project name on project page causes cosmetics issues.
• Can't start instance due to textindex jetbrains.exodus.ExodusException: Starting address of a log file is negative: -1.
• Garbage collector not working: Unexpected loggable type.
• java.lang.IllegalStateException: UpdatablePropertiesCachedInstanceIterable was not mutated.
• Issues List, Export in CSV - date time format missing.
• Design review for Apply Command dialog.
• Registered users shown as an option to remove from on users list.

Fixes

• Moving article to another project doesn't update its comments' links.
• Zendesk integration malfunction - user import thread hangs.
• Date range gets reversed and not accepted in Timesheet.
• Submit a request returns 403 error.
• Timesheets: calendar doesn't advance to the next month, or skips a month.
• Incorrect spent time day in Timesheets.
• FUS: project.state integrations and imports are not published.

Fixes

• VCS changes: some existing commits now have date "Jan 1970".
• Word break by symbols is bad looking.
• Sprint goal is not visible on the Agile Board after 2023.1.10518 update.
• Missing Message-ID breaks mail processing.
• Quick preview of issue is not in focus.
• When support request is replied to for the first time, assignee should be automatically updated.

Fixes

• Layout of issue creation.
• POP3 is still available in the channel setup.
• Show commit date for VCS changes instead of fetched data.
• Support C# and CS aliases for CSharp language in Markdown.
• Fix typo in Spanish localization.
• Exception when adding/removing additional project in VCS settings.
• Cannot delete Zendesk integration: Could not delete ImportConfiguration because it is referenced as.
• Import from Google Sheets ignores values for state type fields.
• Text index rebuild loops on some cloud instances.
• Use attachment name as ALT for images.

Fixes

• Imports: resolve login conflicts when syncing users.
• Import: upgrade to 2023.1 resets project mapping.
• The list with the replacement users has infinite scrolling.
• Inviting new user to YT cloud: a fleeting form validation error message "Failed to invite 0 users".
• Multi-line is not supported in the workflow constructor for text fields.
• It is not possible to save a workflow if the field name contains apostrophe.
• Commit and Merge Requests Links to GitLab 16.0.0 not working.
• Safari: the browser hangs when revising a comment.
• The Back button does not work the first time after clicking the View Issue button.
• Removed SSL-key is still attached to Mailbox connection.
• Popups that show timestamps for relative dates are missing in the Lite UI.
• RefactoringDetachImportProjectDuplicates breaks startup.
• Error indexing documents: java.lang.ArrayIndexOutOfBoundsException: Index -1 out of bounds for length 512.

Fixes

• Lite SIV and Issues context selector behaves differently.
• Unable to update YouTrack with external Hub having a self-signed certificate.
• Unable to change status for particular issues.
• Youtrack (Docker) - cannot update to 2023.1 - recursive chain in ToC.

Fixes

• Embedded images with the same name replaced by the first embedded image.
• Wrong counter for the "Reporter by me" saved search on tickets list page.

Fixes

• When you delete the Project, the corresponding Project Team is not deleted.
• Restore the control for paging between issues in Classic.
• Add commit dialog style misalignment.
• Small files can't be used as project icons.
• Loading mailbox folders from UI shouldn't be done in UserActionJobProcessor.
• Helpdesk form's allowed origins are not respected.
• Error while exporting data into Hub: Field Project::id must be unique.

Features

• Added support for importing helpdesk projects from Jira ServiceDesk in Jira import scripts.

Fixes

• Article comment is deleted after canceling the deletion of the comment.
• Failed to load class org.slf4j.impl.StaticLoggerBinder.
• VCS: Import from GitLab: Only queries 20 branches.
• Can't change user type on YouTrack user profile page with user-update permission.
• Fix collapsed issues sidebar icons sizes.
• Button add board in the tool bar.

Features

• Helpdesk projects - Added a new type of project in YouTrack. Your support agents now get the essentials to organize your support or service desk processes. Whether it's your external or internal customers, YouTrack Helpdesk supports unlimited reporters. To send requests, your customers can now use email or a customizable form that can be a part of any web page or portal. Your team members save the time and effort of switching between contexts as the support tickets are easily managed alongside other projects in your organization.
• Knowledge Base improvements - Improved searching in the Knowledge Base. You can now use filters or queries to find precisely what you want. Additionally, tags are now available, not only for tasks, but also for articles in the Knowledge Base. You can filter articles by tags and share the search result with your colleagues via a direct link. For article authors, YouTrack now suggests similar articles already available in the Knowledge Base, so you can see what information is already documented on that subject and organize similar articles together.
• Zendesk integration update - The integration between Zendesk and YouTrack helps keep customer communication synced between both tools. When a new ticket appears in Zendesk, the integration creates a new ticket in YouTrack. The ticket in YouTrack has a link to the corresponding ticket in Zendesk. Ticket updates are now synced both ways, changes from YouTrack are synced to Zendesk and vice versa.
• Miro boards and Google Drive video support - You can now embed Miro boards or videos stored on Google Drive in both your tasks and articles in Knowledge Base, and work with the embedded content without ever leaving YouTrack.
• Other enhancements
  • Design update - Improved the look and feel and experience for all YouTrack users.
  • Mailbox integration improvement - Improved both performance and reliability when working with emails to make sure your mailbox integrations and communication with your customers in Helpdesk projects work effectively. For YouTrack administrators, a view to check the status of the mailbox integration and control the flow of processed emails has been added.