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Streamline Support for Complex Workloads

March 14, 2024Product Update
YouTrack 2024.1 empowers your support teams to manage even the most intricate helpdesk operations with newfound flexibility.

Highlight Key Discussion Points Using Pinned Comments

January 10, 2024Product Update
YouTrack 2023.3 lets users pin a comment to the top of the discussion, offering an easy way to highlight important parts of discussions in tasks, articles or support tickets.

Collaborate on Documentation More Efficiently with Inline Comments

October 3, 2023Product Update
YouTrack 2023.2 lets you add inline comments to Knowledge Base articles, making it easier for developers to collaborate on documentation and get help efficiently.
YouTrack 2023.2

YouTrack 2023.2

September 28, 2023New Version
Improves Knowledge Base collaboration with support for inline comments.
YouTrack 2023.1 (Build 9286)

YouTrack 2023.1 (Build 9286)

May 5, 2023New Version
Adds support for importing helpdesk projects from Jira ServiceDesk.
YouTrack 2023.1

YouTrack 2023.1

April 27, 2023New Version
YouTrack Helpdesk allows you to support your external customers or maintain a service desk for internal users.
YouTrack 2022.3

YouTrack 2022.3

November 18, 2022New Version
You can now work with your tasks and articles in Telegram.
YouTrack 2022.2 (Build 55618)

YouTrack 2022.2 (Build 55618)

September 13, 2022New Version
Adds Microsoft Exchange Online integration.
YouTrack 2022.2 (Build 51836)

YouTrack 2022.2 (Build 51836)

July 18, 2022New Version
Adds the ability to preserve start dates for scheduled tasks when recalculating a Gantt chart.
YouTrack 2022.2

YouTrack 2022.2

July 7, 2022New Version
Timesheets for working groups help track the work performed by various project teams.
YouTrack 2022.1

YouTrack 2022.1

February 16, 2022New Version
Adds interactive Gantt charts that let you create and manage project plans.
YouTrack 2021.4

YouTrack 2021.4

November 4, 2021New Version
Adds the ability to create workflows in a visual editor without having to write any code.
YouTrack 2021.3

YouTrack 2021.3

July 14, 2021New Version
Migrate issues, projects, users and other entities from GitLab via the improved Import wizard.
YouTrack 2021.2

YouTrack 2021.2

May 28, 2021New Version
Adds integration with GitLab CI build server.
YouTrack 2021.1

YouTrack 2021.1

April 6, 2021New Version
Adds a new in-app Notification Center.
YouTrack 2020.6

YouTrack 2020.6

December 16, 2020New Version
Adds new streamlined interface for creating, browsing and updating issues.
YouTrack 2020.5

YouTrack 2020.5

November 18, 2020New Version
Adds JMX metrics to monitor transaction lifetimes.
YouTrack 2020.4

YouTrack 2020.4

November 2, 2020New Version
Adds new onboarding features and more flexibility for Agile Boards.
YouTrack 2020.3

YouTrack 2020.3

August 3, 2020New Version
Adds the ability to view pull requests in issues.
YouTrack 2020.1

YouTrack 2020.1

May 18, 2020New Version
Adds reactions, new custom field settings and improves VCS integration.