I have been using Syncfusion...

rbergmanMI, USA5 star
I have been using Syncfusion tools for about 10 years now with 3 different companies. I would have to say what I appreciate the most is the responsiveness of Syncfusion's customer service and tech support. Without fail I always recieve some type of response the same day as my issue is reported. While they have not been able to solve the problem that day everytime, they at least let me know someone is looking into it! They are serious about always improving their product offerings also. I recently reported an issue but then was unable to reproduce it & it was decided within my organization that the problem happening rarely enough to not be a priority for us right now. I informed syncfusion tech support about our decision to not move forward with resolving the issue and tried to close the incident. They asked me if they could keep it open because they would like to look into anyway! I was really pleased by this I think it demonstrates Syncfusion's commitment to quality even when they don't have a customer hounding them!