ComponentOne Ultimate Licensing

If you need to discuss your licensing requirements for ComponentOne Ultimate, please contact our GrapeCity licensing specialists.

We can supply any ComponentOne Ultimate license including new perpetual licenses, subscription renewals, upgrades and support plans.

One software license is required per-developer. A developer may install their license on up to three machines.

Developer Licenses are perpetual and include 1 year Subscription which provides 1 year of free upgrades, including bug fixes and new features.

After your subscription expires, you can renew to receive another year of updates. If you choose not to renew, you can continue using the last version you are eligible to use.

Runtime Royalty Free **
A license entitles you to build applications using the components. The applications you build can be distributed royalty-free.

Support Options
GrapeCity support services are offered in Standard (free with subscription) and Platinum (paid for) levels .

  Platinum Support Standard Support
24 Hour FastTrack Response* Yes No
Phone Support Yes No
Access to hotfix builds Yes
Yes
Forums Yes
Yes
All major releases for 1 year Yes Yes
Online support Yes Yes
Email project for analysis Yes Yes

* For customers with a current Platinum subscription, GrapeCity provide a response to any issue submitted to them within 24 hours (excluding weekends and observed US holidays).

** Wijmo Distribution Licenses (required for Wijmo 2018 v1 onwards)
With every developer license, you'll receive perpetual distribution licenses, which entitle you to generate distribution keys that will be used in the script code.
Wijmo license holders can generate distribution keys for as many hostnames (domains) as they need.
While the licenses never expire, keys are limited to upgrading versions for up to a year, after that you will need to buy a new version and create a new key.

What is a Distribution Key?
A Distribution Key is a character string that authorizes an application to use Wijmo. You can generate a Distribution Key using your account on GrapeCity's website. To make a Distribution Key, simply add the hostnames to be authorized and generate the key; then apply the key to your app.

How many hostnames can I add to a Distribution Key?
You can add as many individual hostnames to a distribution key as you need.
Note: you can’t add a catch-all hostname like *.asdf.com. For that, you'll need an unlimited hostname license or an OEM/SaaS agreement, please email sales@componentsource.com for details.

How many applications can I deploy with my purchase?
You can deploy as many applications as you wish with the standard per-developer license.

How long will my Distribution Key be valid?
All Wijmo distribution licenses are perpetual.

License Agreements

FAQs

Is the license permanent (perpetual) or temporal (time-limited)?

All ComponentOne / Wijmo licenses are permanent. A license entitles you to one year of free upgrades, including bug fixes and new features. You can continue to use the purchased product after your subscription period ends.

What happens after my subscription expires?

After one year, you are no longer entitled to updates, but you may continue to use the products received with your subscription after your subscription has expired.

Can I co-term (align) my existing licenses?

Yes - ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or send us a message to discuss your needs.

Can I upgrade my license?

Upgrades are available from any previous version of the same product (e.g. from any version of ComponentOne Ultimate to the latest version of ComponentOne Ultimate).

Can I buy an old product version?

Requests for older versions can be sent directly to GrapeCity's technical support team.

Is Source Code available?

Source code is not included with any products unless explicitly stated in the product feature list. Exceptions to this rule are the source for the Report Designer application, which is included in the ComponentOne Studio WinForms Edition.

Can I install my license on more than one machine?

Licenses are per-developer. A developer may install their license on up to two machines.

Can a license be transferred from one developer to another?

Licenses may be transferred from one developer to another or from one server to another. In this case, the original copy must be completely removed from the original developer's machine (or from the original server).

What type of support do I get?

Standard Support is included with all subscriptions. It includes:

  • Access to hotfix builds
  • Forums
  • Online support
  • The option to email your project for analysis

Platinum Support includes all entitlements of Standard Support, plus:

  • 24 Hour FastTrack Response (excluding weekends and observed US holidays)
  • Phone Support