MadCap Contributor Licensing Fact Sheet

We can supply any MadCap Contributor license including timed subscriptions, floating timed subscriptions, and subscription renewals.

Read the MadCap Software License Agreement for detailed license information.

New Subscriptions

MadCap Contributor licenses are 12-month subscription licenses, and must be renewed in order to continue using after expiry. They include maintenance and support for the duration of the subscription period.

Buy New Subscription

Renewals

Renewing your MadCap Contributor subscription allows you to continue using the software for a further 12 months, and entitles you to the latest releases, and technical support services.

Buy Renewal

 

Co-term / Alignment

If you have multiple subscriptions with different renewal dates and would like to align them, we can help regardless of where you bought them. Live Chat with us to discuss your requirements.

 

Previous Versions

If you buy a new license of MadCap Contributor, you will have access to download older versions of the same product.

Compare Subscriptions

MadCap Contributor is available as a Timed Subscription License or a Floating Timed Subscription License.

FAQs

Is the license permanent (perpetual) or temporal (time-limited)?

MadCap Contributor licenses are time-limited and you must purchase a renewal in order to continue using the software after the subscription period ends. For further information, please see the License Agreement.

What happens after my subscription expires?

After expiry, you will no longer be licensed to use the software. In order to continue using it you must renew your subscription. For further information, please see the License Agreement.

Can I co-term (align) my existing licenses?

Yes. ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or to discuss your needs.

Can I add a new license / previous version to my existing MadCap Software account?

Yes. Please contact us to discuss your requirements.

Can I buy an old product version?

MadCap Software does not sell previous versions directly, but purchasing any new license gives you access to download older versions of the same product.

Can I install my license on more than one machine?

Yes. Each license can be installed on two different machines, as long as they are both on different domains.

Can a license be transferred from one developer to another?

Yes. You can deactivate your license from within the Help Ribbon, or the MadCap support team can help you transfer a license to another developer.

What type of support do I get?

New MadCap Contributor licenses include a 12 month Platinum support and maintenance subscription. This provides product upgrades and updates, unlimited priority email and telephone support, access to the Senior Engineer support team, access to the knowledge base and forums, and the option to send projects directly to the support team for analysis. Support hours are Monday to Friday, 6:00 AM to 5:00 PM (Pacific Time).

Does this product require online / offline activation?

No. MadCap Contributor does not require activation.