MadCap Doc-To-Help Licensing Fact Sheet

We can only supply MadCap Doc-To-Help subscription renewals.

Read the MadCap Software License Agreement for detailed license information.

New Subscriptions

New subscription licenses for MadCap Doc-To-Help are no longer available.

Renewals

Renewing your MadCap Doc-To-Help subscription allows you to continue using the software for a further 12 months.

Buy Renewal

 

Co-term / Alignment

If you have multiple subscriptions with different renewal dates and would like to align them, we can help regardless of where you bought them. Live Chat with us to discuss your requirements.

 

Previous Versions

If you renew a license of MadCap Doc-To-Help, you will continue to have access to download older versions of the same product.

Product Specification

MadCap Doc-To-Help is available as a Timed or Floating Timed Subscription with Platinum Maintenance.

 
 
MadCap Doc-To-HelpOur Bestseller
 $ 1,175.02
 Pricing 
Timed Subscription Renewal

$ 1,175.02

Save $ 23.98SRP: $ 1,199.00

Floating Timed Subscription Renewal

$ 1,570.94

Save $ 32.06SRP: $ 1,603.00

 Products Included 
MadCap Doc-To-Help
 Maintenance Plans 
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FAQs

Is the license permanent (perpetual) or temporal (time-limited)?

MadCap Doc-To-Help is available as a Timed or Floating Timed Subscription which allows you to use the software for 12 months, and must be renewed in order to continue using the software.

What happens after my subscription expires?

After expiry, you will no longer be licensed to use the software. In order to continue using it you must renew your subscription. For further information, please see the License Agreement.

Can I co-term (align) my existing licenses?

Yes. ComponentSource can arrange to co-term your licenses, even if they were not originally purchased through us. Please call us or to discuss your needs.

Can I add a new license / previous version to my existing MadCap Software account?

Yes. Please contact us to discuss your requirements.

Can I buy an old product version?

MadCap Software does not sell previous versions directly, but purchasing any new license gives you access to download older versions of the same product.

Can I install my license on more than one machine?

Yes. Each license can be installed on two different machines, as long as they are both on different domains.

Can a license be transferred from one developer to another?

Yes. You can deactivate your license from within the Help Ribbon, or the MadCap support team can help you transfer a license to another developer.

What type of support do I get?

MadCap Doc-To-Help licenses include a 12 month Platinum support and maintenance subscription. This provides product upgrades and updates, unlimited priority email and telephone support, access to the Senior Engineer support team, access to the knowledge base and forums, and the option to send projects directly to the support team for analysis. Support hours are Monday to Friday, 6:00 AM to 5:00 PM (Pacific Time).

Does this product require online / offline activation?

No. MadCap Doc-To-Help does not require activation.